Caroline Karn

As Office Manager, Caroline holds the most senior position. She has over 35 years experience in the plumbing and heating industry. She spends her time dealing with quotations, invoicing and managing the Engineers diaries, to name but a few. She is able to take control of any situation at any point from conception to completion. Some say she has more knowledge of plumbing and heating than most engineers in the area. Caroline is a very fair, warm and kind member of our team. She has a fantastic sense of humour and has built fantastic relationships with our customers and engineers. She looks after us all and quite often bakes us cakes.