Our friendly, experienced team are on hand and here to help.

Dale Saunders

Dale. (20 years experience)
Dale is a fully qualified gas engineer with 20 years of experience. Dale has exceptional work ethics, planning and business skills. Dale has expanded the business over the past 15 years and grown it to the company that we are today. His philosophy for the company is to ensure the job is done correctly and to insure the customer is always happy. He is extremely tidy and meticulous and takes extra attention to every detail. He treats every job, no matter how big or small, with pride and ensures that each job is carried out to the highest standard. This is replicated throughout the whole team, who all take the required steps to ensure customer satisfaction. Dale is super efficient, and always takes the time to explain everything required to the customer s and staff.

Chloe Saunders

Chloe Saunders
Chloe has helped Dale build the company from conception. She knows all aspects of the company from accounting, operations, invoicing and so much more. All of this whilst raising three small children. She is an extremely hard working individual and without her efforts, the company wouldn’t be where it is today. She has built great relationships with long standing customers and enjoys hearing how happy they are once works have been completed. She is very proud of each member of the team and feels like the engineers and office team are her family. She enjoys Caroline’s cakes on occasion too.

Caroline Karn

Caroline Karn (35 years experience)
As Office Manager, Caroline holds the most senior position. She has over 35 years experience in the plumbing and heating industry. She spends her time dealing with quotations, invoicing and managing the Engineers diaries, to name but a few. She is able to take control of any situation at any point from conception to completion. Some say she has more knowledge of plumbing and heating than most engineers in the area. Caroline is a very fair, warm and kind member of our team. She has a fantastic sense of humour and has built fantastic relationships with our customers and engineers. She looks after us all and quite often bakes us cakes.

Ben Hanlon

Ben Hanlon (20 years experience)
Ben is our longest serving Engineer. He has been with the company from the very beginning. He is our Chief Engineer and is our ‘go to man’ when Dale is unavailable. Ben has 20+ years experience within the plumbing and heating industry and proves himself time and time again by solving problems other companies couldn’t quite solve. He has undertaken extensive training at Worcester Bosch to complete his Commercial gas. He works on all aspects of domestic and commercial plumbing, gas, lpg and electrical systems, and is also our senior estimator. Ben will always find the time to help the engineers and the girls in the office. He is extremely knowledgeable and hasn’t once been unable to diagnose a boiler fault. It really is his ‘thing’. Ben is extremely loyal and caring and nothing is too much trouble. He is great to be around.

Carl Higgins

Carl Higgins (13 years experience)
Carl was trained by Dale himself and has over 13 years experience. He has grown to be a very valuable and versatile member of our company. Carl undertakes all aspects of the industry from new gas heating systems, bathrooms and kitchens installations and maintenance. Working alongside Bobby and Kelvin, his attention to detail is of paramount importance. Carl is extremely clean and tidy and has a fantastic personality. He is very caring and kind and extremely patient. He is always cheerful.

Chris Holman

Chris Holman (35 years experience)
Chris has over 35 years experience in all aspects of Plumbing and Heating . He is our companies ‘early bird’ and is always the first to arrive on site. He can work on all plumbing, gas, lpg and oil systems. Chris has a wealth of knowledge and is always more than happy to help. In fact those who know him would go as far as saying that Chris is probably the kindest man you will ever have the pleasure of meeting.

Dax Hart

Dax Hart (10 years experience)
Dax is our operations manager at Dale Saunders Ltd and has over 10 years experience in the building and facility management industry. His broad knowledge of the industry is very important to our company. Dax is a very intelligent guy and a super fast learner. Although he has only been with us for 1 year, he now fully understands all aspects of how our company runs and is at the forefront of getting the most out of the technology available. He is amenable, friendly and always happy to help. He has a wonderful nature and has a great presence about him.

Andy Jeffreys

Andy Jeffery (35 years experience)
Andy is one of our most experienced Plumbing and Heating Engineers with over 35 year’s experience. Andy is an expert with boiler faults and boiler Installations. He has a deep understanding of all domestic heating systems from gas, lpg and oil. He can also deal with all aspects plumbing and diagnose heating faults. The whole team value Andy’s knowledge and will happily go to him for advice time and time again. Andy is a very calm and patient person and always happy to help.

Jamie Fry-Eldridge

Jamie (10 years experience)
Jamie has had over 10 years experience in the building industry and is our main bathroom installer at Dale Saunders Ltd. In our opinion he is the best in the surrounding area at what he does. He works to mm perfection and expects nothing less. Jamie is incredibly courteous and professional and he is a very experienced trades person . Given the time he can put his hand to any trade. He is very chatty and his warmth is infectious.

Danny Austin

Danny Austin (8 years experience)
Danny and has over 8 years experience in the plumbing industry and is the head of our plumbing department. He is very efficient and can offer excellent advice when it comes to all plumbing and heating problems. Danny is also very good at distributing his knowledge to the younger apprentices within the team and is more than happy to pass on his wisdom and experience to the future engineers of our company. Danny is friendly and likeable and nothing is ever too much trouble. He is a lovely young man.

Sean Carey

Sean. (5 years experience)
Sean has been with us since he left school at the age of 16. He has been mentored by Dale and Ben and is now a fully qualified Gas Engineer. Sean specialises in gas central heating works but also carries out boiler repairs, bathroom installation and small plumbing repairs. He is calm natured, polite, and an incredibly hard worker.

James Mortimer (Jimbo)

James Mortimer (Jimbo) (15 years experience)
James is the absolute best when it comes to tiling. He has the ability to transform any room with his superb attention to detail ,and only expects perfection from his work. He sets high standards for himself that he easily meets on every job that he undertakes. He is very much a family man. He is always happy and talkative and nothing is too much trouble. His positive attitude is infectious. He loves a cup of tea and a chat and sometimes a biscuit or 5.

Grant Threadgold

Grant Threadgold (6 years experience)
Grant is our lead Service Engineer. He is extremely regimented with his tasks and always very efficient. This attitude has been taught from previously serving our country in the military. He works very closely with Estate Agents and Landlords to ensure gas safety compliance within properties. Grant is a gentle soul and is a pleasure to be around.

Harrison Rob

Harrison Robb (3 years experience)
Harrison has been with us since leaving school at aged 16. He is now a very experienced apprentice. Together with Jamie they transform bathrooms with pinpoint precision. Although technically an apprentice, this title does not do his work justice as it is expertly executed. Harrison is extremely helpful at all times.

Bujar Sallahi (Bobby)

Buljar Sallahi (Bobby) (3 years experience)
Bobby is well on his way to becoming a very respectable plumbing and heating engineer. He is very ambitious and inquisitive, always wanting to learn more and be hands on. His personality is second to none. Bobby is keen on politics and always talks about wanting to be on the tv program The Chase.

Joshua Fish

Josh is one of our newest apprentices. He is learning all aspects of Plumbing and Heating maintenance and installation. His training will develop all the different fields surrounding these areas and already through his intelligence, shows great promise to one day make an excellent plumbing/heating and gas engineer. Josh has a wonderful sense of humour and is a valued addition to the team.

Kelvin Ray

Kelvin Ray
Kelvin recently joined us as a plumbing and tiling apprentice. He is learning all the skills necessary from Carl and Jimbo. He helps coordinate waste management across the company to ensure we are recycling as much materials as possible reducing our carbon footprint. Kelvin is a lovely chap and is always smiling.

Jess Thompson

Jess Thompson
Jess is the newest member in our office. Jess has taken to her role like a duck takes to water. Working alongside Caroline, they make a great team dealing with job bookings and managing all our engineers in the right place at the right time. She is very smiley, organised and always happy to help.

Did you know we also provide a wide range of electrical services? Why not meet our electricians too.

Call Today 01424 211 821